At Wallfully, we take great care in producing both personalized and standard wall art products. Our returns policy reflects the nature of each item and complies with consumer protection laws in the countries where we sell.
Due to the custom nature of these items, personalized products are non-refundable and non-returnable, except in cases where the item is faulty or does not match your order.
This includes products:
If your item arrives with a manufacturing defect or differs from your confirmed order (e.g., incorrect design, size, or personalization), please contact us within 7 calendar days of receiving it. Send an email to info@wallfully.com with:
We will then offer you a refund or a replacement order at no cost for you.
If your order arrives damaged or is incorrect, please notify us within 7 calendar days of delivery. Be sure to include photos so we can quickly resolve the issue.